Terms and Conditions – iPay88 Philippines

1 General Terms

These Terms and Conditions ("Terms") form a binding agreement between you ("the Member" or "you") and iPay88 ("the Platform," "we," or "us"). They apply to your access and use of the iPay88 website, mobile application, and all related services.

iPay88 operates as an online gaming platform providing services including but not limited to slots, live casino, sports betting, eBingo, and fish games. By accessing the platform in any way — whether from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines — you agree that these Terms apply to you in full.

iPay88 reserves the right to modify, update, or replace any part of these Terms at any time. We will make reasonable efforts to notify Members of significant changes, but it is your responsibility to check this page regularly. Your continued use of the platform after changes take effect means you accept the updated Terms.

2 Eligibility

To use iPay88, you must meet all of the following requirements:

• You must be at least 21 years of age. iPay88 does not allow anyone under the age of 21 to register or use the platform in any capacity.
• You must be physically located in the Philippines at the time of using the platform.
• You must be legally permitted to participate in online gaming activities based on your personal circumstances.
• You must not be a current employee, contractor, or direct family member of an employee of iPay88 or any of its affiliated partners.
• You must not have a previously closed or suspended iPay88 account.

By registering, you confirm that all information you provide is accurate and that you meet the eligibility requirements above. Providing false information is grounds for immediate account termination.

3 Account Registration

Each person may only hold one active account on iPay88. Duplicate accounts are strictly prohibited and will be closed upon detection, with any associated balances reviewed on a case-by-case basis.

When registering, you must provide accurate and complete personal information including your full legal name, date of birth, valid email address, and Philippine mobile number. This information is used for identity verification, account security, and transaction processing.

• Your account credentials — particularly your password — are your responsibility. Do not share them with anyone.
• iPay88 uses OTP verification and SSL encryption to protect your account. Enable all available security features in your account settings.
• If you suspect unauthorised access to your account, contact our support team immediately.
• iPay88 may require you to complete KYC (Know Your Customer) verification before processing withdrawals or unlocking certain account features. This is standard practice and helps protect all Members.

iPay88 reserves the right to request supporting documents at any stage to verify your identity. Failure to provide these when requested may result in temporary account restrictions.

4 Deposits and Withdrawals

All transactions on iPay88 are conducted in Philippine Peso (PHP). The platform supports local payment options including Philippine online banking, bank transfer, and e-wallets available in the Philippines such as GCash and Maya.

• Credit cards and cryptocurrency are not accepted as payment methods for deposits or withdrawals on iPay88.
• Deposits are credited to your account after confirmation from the payment provider. Processing times vary by method.
• Withdrawals require your account to have completed KYC verification. We process withdrawal requests as promptly as possible; actual transfer times depend on your chosen payment method.
• You may only withdraw funds to a payment method linked to your verified identity. Third-party withdrawals are not permitted.
• iPay88 reserves the right to conduct additional checks on transactions it considers unusual, high-value, or potentially fraudulent before processing them.

Minimum and maximum deposit and withdrawal limits apply and may vary depending on the payment method selected. Check your account dashboard for current limits applicable to your account tier.

5 Gameplay and Betting

iPay88 offers a range of gaming products including slots, live casino tables, sports betting, eBingo, fish games, and more. Each game or betting market may have its own specific rules that apply in addition to these general Terms. It is your responsibility to read and understand those rules before playing.

• All bets placed on iPay88 are final once confirmed. Technical errors on your device do not constitute grounds for cancellation of a confirmed bet.
• In the event of a game error, software malfunction, or connectivity issue on our end, iPay88 will investigate and resolve the matter fairly. Bets affected by verified platform-side errors may be voided.
• Sports betting results are settled based on official results from the relevant governing body or league. iPay88 follows standard market settlement rules for edge cases such as postponed matches or rule changes mid-event.
• iPay88 reserves the right to void bets placed on obvious pricing errors or markets opened in error.
• Members may not use automated tools, bots, or any software designed to gain an unfair advantage over the platform or other players.

6 Bonuses and Promotions

From time to time, iPay88 may offer bonuses, promotions, cashback arrangements, or other incentives to Members. Each offer will have its own specific terms that govern eligibility, wagering requirements, expiry, and withdrawal conditions.

• Bonus terms are published alongside each promotion and form part of these Terms when you opt in to that offer.
• Bonuses are intended for recreational gaming use only and may not be used in a manner designed solely to extract value without genuine gameplay.
• iPay88 reserves the right to withdraw, modify, or cancel any promotion at any time. Members who have already opted in will be notified of material changes where practical.
• Accounts found to be abusing bonus offers — including through the use of multiple accounts or coordinated play — may have bonuses forfeited and accounts reviewed.

No specific bonus percentages, amounts, or rollover requirements are guaranteed on an ongoing basis. Current promotions, if any, will be displayed in your account area.

7 Responsible Gaming

iPay88 is committed to promoting safe and responsible gaming for all Members. Gaming is meant to be enjoyable — if it stops feeling that way, it's important to take action early.

• Members can set personal deposit limits, session time reminders, and self-exclusion periods through their account settings.
• If you feel your gaming habits are becoming difficult to manage, we encourage you to use our self-exclusion tools or contact our support team to discuss your options.
• iPay88 does not allow Members who have self-excluded to open new accounts during the exclusion period.
• The platform is strictly for players aged 21 and above. We actively work to prevent underage access.

For more detailed guidance on managing your play, visit our Responsible Gaming page. Remember: set a budget, stick to it, and know when to stop.

8 Prohibited Conduct

The following actions are strictly prohibited on iPay88 and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account, whether under your own name or using false identity information.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using bots, scripts, or automated software to interact with the platform.
• Attempting to exploit bugs, errors, or vulnerabilities in the platform's software.
• Making chargebacks or payment disputes on legitimate transactions without first contacting iPay88 support.
• Threatening, harassing, or abusing iPay88 staff or other Members through any communication channel.

iPay88 actively monitors accounts for suspicious activity. We cooperate with payment providers and relevant authorities when fraudulent or illegal conduct is identified.

9 Privacy and Data

iPay88 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering, you consent to the collection and use of your information as described in that policy.

• Your personal data is used for account management, identity verification, transaction processing, and improving the platform experience.
• iPay88 does not sell your personal data to third parties for marketing purposes.
• We implement industry-standard security measures including SSL encryption to protect your data in transit and at rest.
• You have the right to request access to the personal data we hold about you. Contact our support team to make such a request.

10 Limitation of Liability

iPay88 provides its platform on an "as is" and "as available" basis. While we work hard to maintain uptime and reliability, we cannot guarantee uninterrupted access to the platform at all times.

• iPay88 is not liable for losses arising from platform downtime, connectivity issues on your end, or events outside our reasonable control.
• We are not responsible for any indirect, incidental, or consequential losses resulting from your use of the platform.
• iPay88's total liability to any Member in connection with these Terms shall not exceed the amount deposited by that Member in the 30 days preceding the relevant claim.

11 Amendments

iPay88 may update these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify Members via email or in-platform notification.

It is your responsibility to review these Terms periodically. If you disagree with any update, you should stop using the platform and contact our support team regarding your account. Continued use of iPay88 after an update constitutes acceptance of the revised Terms.

12 Contact Us

If you have questions about these Terms and Conditions, need clarification on any section, or want to report a concern, our support team is available around the clock.

• Email: [email protected] (plain text — do not send sensitive account credentials via email)
• Live chat is available through your account dashboard after logging in.
• For responsible gaming concerns, visit our Responsible Gaming page for tools and guidance.
• For general platform questions, check our FAQ page first — your question may already be answered there.